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15 Jun 09 Stress at Work

Working for almost ten hours a day everyday for five days (sometimes even more) can be truly stressful. Each day, you wake up in the morning, getting a bit harried since you’re going to be late. You eat a bit of breakfast, drink lots of coffee, and quickly do errands on the way to work. Once you get to the office, the world seems to be different. A whole new scenario away from your comfort zone, the workplace would be your “home” for the whole day.

  In the office, there is nothing more to do but work. Of course, work can be fun, if you want it to be. More often than not, work means business. And with this comes stress and anxiety. It is fairly common for people to experience such stress and anxiety when at work, since they are bound by projects, deadlines, reports, and other work related issues for the rest of the day. Stressing about deadlines for example, can give the person a feeling of worry and fear. It means that stress is usually accompanied by anxiety as well. Unfortunately, they go side by side in giving the person more headaches and thus having poor input on their work productivity.

  Stress management is critical for people who work tirelessly, also known as workaholics. They are more vulnerable to stress and anxiety, since they are really into their work. These people really give all their best in committing to the best work performance and productivity. Such feelings of heaviness and being tired and worrisome can result in sickness absences in work. By practicing stress management, one can reduce such absences, increase on employee’s commitment to work, increase staff performance and productivity, staff recruitment and retention, staff turnover or leave intentions, good customer satisfaction, and overall organizational reputation and image.

  Stress and anxiety cannot be avoided, especially in the workplace. Employees suffering from these feelings are apt to smoke or drink excessively, doing several jobs all at once, missing breaks, rushing, hurrying, being available to everyone, eating on the run, taking work home, and having no time for exercise or relaxation.

  Stress management can be easy if all the employees in the workplace support and contribute to the prevention of stress in the office. A simple stress policy, for example, can help in reducing such stress during office hours. The company implements a stress policy by identifying all the workplace stressors and give out risk assessments to stop stress, providing training in good management skills for all supervisory staff, giving confidential counseling for staff affected by stress and anxiety, among many others. This kind of policy can decrease stress in the workplace, if properly executed.
  
 Supervisory personnel could also help an employee suffering from stress and anxiety in the workplace. By understanding his/ her current situation, giving support, and developing a plan to deal with the pressure and stress, they can ensure good employee performance by working together in omitting stress and anxiety at work. Remember, a happy worker is a productive worker.

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02 Feb 09 How to Become a Successful Mystery Shopper

Mystery shopping is otherwise known as undercover or secret shopping. Mystery shopping is a business activity aimed to improve customer satisfaction. To carry out the process a mystery shopper is engaged by the business owner to find out how the mystery shopper is getting treated or gets products and services in the business unit. The feed back from the mystery shopper is got in the form of a report to improve the services or treatment. The mystery shopper too benefits either as he gets products or services free of cost for conducting such an inspection. Internet is a place where such kinds of jobs are abundant in nature. The nice thing about this job is that anyone can become a mystery shopper or can be hired as mystery shopper. Mystery shopping is not limited to only buying products, it can involve getting a new haircut, or gambling, or traveling to a place, or dinning in a restaurant or even finding out the customer service offered at a work place. The next best thing about mystery shopping is that the companies do not charge any kind of registration fees.

Tips on becoming a successful mystery shopper:

Since there is no fee involved for registration, a person can register with many mystery shopping companies, so that he gets a fair chance to mystery shopping. The manuals, training and instruction are all free of cost. This will enable find out the difference between genuine mystery shopping company and a fake one.

When the person gets his first assignment, it has to be utilized in such a way that the person gets more and more assignments from the company. The success in getting mystery shopping assignments lies on the acceptance of the assignment within short notice, complete it within the time limit and submit the feedback or report in a professional way.

Even though mystery shopping may seem to be a fun filled activity, it calls for a professional approach to the whole activity. Commitment to the job is very essential. If the commitment cannot be met within the time frame, rescheduling or extension can be requested.

A genuine mystery shopping company or agency will reimburse the money spent on shopping and also for the service provided by the mystery shopper. Even though experience provides enough earnings, many mystery shoppers do this as a part time work and consider it as a secondary source of earning.

It is also a good idea to apply with scheduling companies as they work with many mystery shopping companies. The scheduling companies normally provide a challenging task and more earning for doing so, than the original company.

A great tip is to become an ace mystery shopper. This can be achieved by developing a good relationship with a particular company and perform the jobs with utmost care and perfection. To become an ace mystery shopper may take time and it is only worth doing with reputed companies. The mystery shopper should keep his eyes always open and do the best job.

If the person gets certified through the mystery shopping providers association, he has a better chance of getting hired than others. Attending seminars on this field will also enhance the chance of developing good contacts with mystery shopping schedules, who will provide jobs in turn.

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